Frequently asked questions
Yes. We have a $50 dollar minimum on orders for pick up at our Tumwater warehouse location only, and a $100 minimum orders at all other locations. That said, we encourage individuals and households to shop at their local farmers market, to subscribe to a CSA program, or to visit a farm stand if you are looking to buy purchase food for your household weekly.
Delivery is available on Wednesday. We deliver to Chehalis, Olympia, Tumwater, Lacey, Tacoma, the Greater Seattle area, Shelton, Aberdeen, and Yelm.
You can order from the online store Thursday at noon until midnight on Saturday. We will deliver to you the following Wednesday. Produce will likely be harvested the day before delivery.
We have a $100 minimum order for all locations, except our Tumwater warehouse. Our Tumwater warehouse has a $50 minimum order.
Only local Washington farms and ranches that can legally sell their raw and value added agricultural products commercially are eligible to sell through the Southwest Washington Food Hub. While many producers carry USDA Organic or other third party certifications, buyers are encouraged to learn about each farm’s production methods by reading the seller profiles online or contacting them directly. Please check our Meet Your Producer page to learn more about individual farms and their growing practices.
Buyers must notify the Southwest Washington Food Hub Manager at firstname.lastname@example.org within 24 hours of delivery should any part of an order be incomplete or damaged. Buyers must report concerns or complaints immediately, and include a photo of the product in the original packaging, to ensure issues can be resolved and invoices can be adjusted with the producer.
Please contact Southwest Washington Food Hub by submitting an inquiry to email@example.com. An account representative will respond to your query as soon as possible.
Please contact Southwest Washington Food Hub at firstname.lastname@example.org and let us know if you are looking for a specific item. We’re here to help connect you with the farms.
First check your SPAM folder to see if your confirmation email was incorrectly identified as SPAM. If you can’t find it, please contact the Manager at email@example.com to assist you.
The Southwest Washington Food Hub is committed to food safety and managing risk by developing Standard Operating Procedures; we have a robust Hazard Analysis and Critical Control Point (HACCP) plan for our aggregation location; and we require everyone along the Food Hub supply chain to carry appropriate licenses and product liability insurance coverage for commercial and institutional markets.